Only for Dating Membership, members will be entitled to a full refund (less the administrative fee declared upon sign up) of registration/ membership fee only in the following instances:
- Where the Company has failed to propose a meet-up within 6 calendar months from the date of this Agreement; or
- Where a written request for a full refund has been submitted within 7 calendar days from the date of the agreement (“Cooling-Off Period”).
- Un-utilised services in respect of the membership shall be forfeited at the end of your membership period and there will be no pro-rated or partial refunds due to the member.
- The Company may (but is not obliged to) on a case-by-case basis extend a membership period in exchange for the payment of a renewal fee to be determined on a case-by-case basis at the discretion of the Company.
If participants withdraw from the event 2 weeks before the event, the Company will refund 80% of the event cost, 20% being the administrative cost incurred.
If withdrawal from the event is made less than 2 weeks from the event, there will be no refund.
A full refund will be given if the event is cancelled by the Company.